Our policy is good for 30 days from purchase.
All returns must have a Return Authorization # provided by Grayspeed Cycles.
A 10% restocking fee will apply.
All return items must be in unused condition, in the same condition as you received, not installed on bike in original packaging.
Customer is responsible for return shipping charges.
"On Sale" & “Discounted” items are final sale.
All electrical parts are FINAL SALE, NO RETURNS.
Refunds and exchanges are at the discretion of Grayspeed.
Once your return has been received and inspected, you will receive an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. SHIPPING COST IS NON-REFUNDABLE. Your return will not include the cost of shipping.
WHEN SHIPPING AN ITEM, WE SUGGEST USING A TRACKABLE SHIPPING SERVICE - WE ARE NOT RESPONSIBLE FOR A LOST RETURN AND WILL NOT ISSUE A REFUND.